Effective Date: December 21, 2025
This Privacy Policy explains how ICCN collects, uses, and protects information when you visit our website or use our services. We limit data collection to what is necessary for security, operations, and service delivery.
If you provide a phone number and opt in to receive text messages, we may use your number to send service-related communications (such as account, support, and operational notifications). Message frequency varies by activity. Message and data rates may apply. You can opt out at any time by replying STOP. For help, reply HELP where supported.
We do not sell phone numbers. We use them only for providing and supporting ICCN services and for compliance and security purposes. For details, see our SMS Terms.
Some features may use AI/LLM-assisted processing. We publish our AI disclosures and controls in: AI Transparency and AI Data Handling.
We do not sell personal information. We may share information with service providers as needed to operate our systems, comply with law, or protect our rights and users. Where applicable, data sharing is governed by contract and access controls.
We retain information only as long as necessary for the purposes described above, unless a longer retention period is required by law or agreed for service delivery and audit.
Questions about this Privacy Policy: info@iccn.com
For pilots, integrations, or product inquiries:
Phone: (310) 452-1638
Email: info@iccn.com
Please include your use case, target environment (home care, facility, enterprise), and any compliance constraints.