Investment Control Computer Networks, Inc. (ICCN) — Effective Date: 2025-12-18
This page includes: Terms of Service, Privacy Policy, and Refund & Cancellation Policy.
Investment Control Computer Networks, Inc. (“ICCN,” “we,” “us,” or “our”) provides software, communications, monitoring, alerting, and coordination services for individuals, families, caregivers, and organizations. Our services may include web-based tools, messaging, notifications, and managed support services.
ICCN does not provide medical, emergency, or life-critical services. Our services are informational and assistive only.
By accessing or using this website or any ICCN services, you agree to these Terms of Service and the Privacy Policy below. If you do not agree, do not use our website or services.
We may update these terms from time to time. Changes apply prospectively and will be posted on this page.
We collect personal information only when voluntarily provided, such as:
Information is used solely to:
We do not sell personal data.
Our website may use cookies or similar technologies to understand site usage and improve performance and usability. Cookies do not independently collect personally identifiable information. Aggregated, non-identifying data may be shared with service providers.
If you opt in to receive SMS or other communications, messages are service-related only. Message frequency varies by activity. Message and data rates may apply. You may opt out at any time using provided instructions (e.g., replying STOP) and request help using HELP where supported.
We may disclose information when required by law, to prevent fraud or unauthorized activity, or to service providers assisting in operations (under confidentiality obligations). Information is not shared for third-party marketing.
We use reasonable administrative and technical safeguards to protect personal information. Access is limited to authorized personnel and contractors who are required to maintain confidentiality.
Some ICCN services are offered on a subscription or prepaid basis. Billing terms are disclosed at the time of purchase.
You may cancel prepaid or subscription services at any time unless otherwise stated.
For prepaid services, unused balances may be refunded upon cancellation. If you are dissatisfied with a service, notify us within 30 days. If we cannot remedy the issue, we may issue a refund or credit at our discretion. Refunds do not apply to services already rendered.
To the maximum extent permitted by law, ICCN’s total liability is limited to the amount paid for services in the 30 days prior to the event giving rise to the claim.
ICCN is not liable for indirect or consequential damages, service interruptions beyond our control, or actions taken based on information provided through our services.
Services are provided “as is” and “as available.” We make no guarantees regarding uptime, accuracy, or fitness for a particular purpose.
These terms are governed by the laws of the State of California, without regard to conflict-of-law principles.
For questions about these Terms or our Privacy Policy:
If you link to other websites from ICCN.com, please review the privacy policies posted on those sites. This policy applies to ICCN.com only.
For pilots, integrations, or product inquiries:
Phone: (310) 452-1638
Email: info@iccn.com
Please include your use case, target environment (home care, facility, enterprise), and any compliance constraints.